Please kindly check if there's hotspot in the system's WiFi list. If yes,
  1. Please uninstall WiFi Master from your current device
  2. Upon re-installation, please allow WiFi Master to use the device's location
  3. After re-installation, you will see the WiFi list after tapping "WiFi Key Search"
The following reasons may contribute to the failure of connection:
  1. The password has been updated by the hotspot owner without sharing
  2. Too many devices are connected concurrently, please try again later
  3. Weak/unstable signal
Certain WiFi hotspots require their users to go through their authentication webpage before browsing the Internet. Please follow the instruction and complete the authentication step.
You may not be able to surf the Internet because of the following reasons:
  1. The router connected is offline, i.e. it's not connected with cable
  2. The WiFi connection is out of credit and needs to be topped up
  3. Weak/unstable signal
WiFi Master is not a cracking tool, and please note that hacking is illegal. We would like to build a sharing community, hence everyone can get connected anywhere, any time.
Please let us know the issue by filling up the feedback form, we will get back to you ASAP.